Privacy Policy - Carnival Tourism


This Privacy Policy describes the privacy practices of Carnaval Agencia de Viagens e Turismo Ltda., Enrolled with the CNPJ under no. 32.593.600 / 0001-05. The Carnaval Turismo Team deals with your privacy with total seriousness. Check out our policy details:


1. Personal information


We collect, collect and archive the information you add on our site or otherwise provide us. In addition, we collect the IP address used to connect your computer to the Internet; login data; email address; password; computer and internet information and purchase history. We may use tools to measure and collect navigation information, including page response time, total time spent on certain pages, page interaction information, and the methods used to leave the page. We also collect personally identifiable information (including name, email, password, media); payment details (including credit card information), comments, feedback, recommendations and personal profile.


2. Consent


When you provide us with your personal information to complete a transaction, verify your credit card, place an order, arrange a delivery or return a purchase, you are agreeing to our collection and use of personal information only for those specific purposes. If we ask for your personal information for a secondary reason, such as marketing, we will ask for your consent, or give you the opportunity to say no.

3. Means of collecting information


When you conduct a transaction on our site as part of the procedure, we collect the information people provided such as your name, address and email address. Your personal information will be used for the specific actions cited below only.


4. We collect this Personal and Non-Personal Information for the following purposes:


1. To provide and operate the Services;

2. To provide our users with ongoing customer support and technical support;

3. To be able to contact our Visitors and Users with general or personalized notices related to the service and promotional messages;

4. To create aggregate statistical data and other aggregated and / or inferred non-personal information that may be used by us or our business partners to provide and improve our respective services;

5. To comply with any applicable laws and regulations.

5. Storage, use and sharing of personal information


Carnaval Turismo does not disclose your personal information or data to others. We do not send email without your permission nor will we send your data to any other entity without your permission.


Our business is hosted on the platform. provides us with an online platform that allows us to sell products and services to our customers. Your information can be stored in the database. stores your information on secure servers through a firewall. complies with PCI DSS (Payment Card Industry Data Security Standards (PCI DSS) rules and is recognized as a Tier 1 vendor.

PCI DSS is an information security standard for organizations or companies that accept credit card payments. This standard helps create a secure environment by improving the quality of cardholder data and reducing credit card fraud.


Credit card information will be obtained through Paypal and Pagseguro payment means, according to the user's choice, in this case, their privacy policy should be considered.


6. Contact


We may contact you to notify you about your account, to help you resolve any issues relating to your account, to resolve a payment dispute, to collect fees or debts, for research or questionnaires, for news about our company or for any other reason that it is necessary to revise our agreement in accordance with local laws. For this, we can contact you via email, phone, text messages and mail.


We will not send emails without your consent. You can unsubscribe at any time from any email by clicking unsubscribe.

7. Security, cookies and other tracking technologies


All your information is sent in an encrypted form to the Carnaval Turismo website. By entering your data on our server, you are protected by Secure Socket Layer (SSL) technology. This technology uses the most advanced encryption tools to protect the information transmitted between your computer and our server. Through encryption, the personal information you enter, including your name, address and credit card information, is converted into a code that is then sent securely over the Internet.


Credit card information will be obtained through Paypal and Pagseguro payment means, according to the user's choice, in this case, their privacy policy should be considered.


If you would like to purchase a ticket, but would prefer to provide your credit card and information over the phone, call our reservation center and provide the information directly to one of our attendants.


The user is responsible for the accuracy and veracity of the information given and assumes full responsibility for the safekeeping, secrecy and good use of the login and registered passwords, exempting the Carnival Turismo from any responsibility for its misuse.


The login and password can only be used by the registered user, being expressly forbidden the sharing of login and / or password with any third party.



Here is a list of the cookies we use. We list them so you can choose whether you want to opt for cookies.

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Session Storage

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Local Storage

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XSRF-TOKEN, persistent cookie, security

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8. Age of Consent


The User, if a natural person, declares that he or she is over 18 years of age, a minor emancipated, or has the express written consent of the parents or legal guardian and is fully capable to be bound by these Terms and Conditions, provisions.


9. Withdraw


If after giving your data you change your mind, you can withdraw your consent at any time and thus avoid contacting us to obtain or divulge information. Simply delete your login or unsubscribe your email from our databases by clicking on unsubscribe at any footer from one of our emails we send you. You can also contact us at or by mail: Carnaval Turismo - Avenida Nossa Senhora de Copacabana, 583, group 601, Copacabana, Rio de Janeiro, RJ, 22050002, Brazil.


10. Privacy Policy Updates


We have the right to modify this privacy policy at any time, so check back regularly. Changes will be immediately put into practice after the change on our site. If we make changes to the materials in this policy, you will be notified to be aware of the information we collect and how we use it.


11. Questions and contact information


If you have any questions about this Privacy Policy, or want to access, correct or delete any information we have collected about you, feel free to contact us at